Checkout.com
2022 — 2024I joined Checkout.com as Senior Director of Product Design in the product organization called “Merchant Experience”, which owns the end-to-end lifecycle of enterprise merchants onboarding, engagement, operations, and payment processes. I was leading a team of 10 consisting of leaders and senior ICs in 100+ product organization.
During my time, I have focused on team structure, change management and build up new methods and approach to elevate quality.
Key contributions — Org Design, Strategy, Product Design Leadership
Outcome.
Reduced workload, help team focus on the impactful delivery through improving project management routines and tools.
Increased engagement scores by 25%
Reduced design debt by 35% on dashboard.
Structured and led the foundational team that helped reduce design debt removing component variants and refactoring our dashboard product as part of company’s rebrand.